Terms and Conditions

1. Welcome and Agreement

Welcome to GameGully, India’s leading platform for tabletop gaming, uniting players from Mumbai to Guwahati. By accessing our website, mobile app, or related services, you agree to these Terms and Conditions. These terms govern your experience, whether you’re browsing games in Delhi, joining a Diwali-themed event in Kolkata, or ordering in Bengaluru. If you do not agree, please refrain from using our services.

GameGully is designed to foster a vibrant gaming community across India, from Hyderabad to Imphal. We support multiple languages like Hindi, Tamil, Telugu, Bengali, and Marathi, and optimize our platform for rural areas with slower internet. These terms ensure a fair, safe, and enjoyable experience for all, whether you’re a casual player in Pune or a strategy enthusiast in Ahmedabad.

2. Compliance with Laws

GameGully operates in full compliance with Indian and international regulations to provide a trusted platform for gamers nationwide:

• Consumer Protection Act, 2019 (India) for fair practices
• Information Technology Act, 2000 for secure operations
• Intellectual property laws to protect content and designs
• E-commerce regulations under Indian law
• Environmental standards for sustainable packaging in cities like Surat and Kochi
• Digital Personal Data Protection Act, 2023 (DPDP Act) for user privacy

We continuously update our practices to align with regulations, ensuring a seamless experience for users in Chennai, Bhopal, and beyond. Our commitment to compliance supports our mission to unite India’s 300,000+ gaming community through shared hobbies and cultural events like Holi or Independence Day celebrations.

3. Our Services

3.1 Service Description

GameGully offers a comprehensive platform for tabletop gaming enthusiasts across India:

• Curated catalog of games, from classics like chess and Ludo to modern titles like Catan, Dixit, and Ticket to Ride
• Community features connecting players in Mumbai, Bengaluru, and rural areas
• Local event listings for game nights in Pune, Kolkata, or Jaipur
• Tutorials and blogs with game strategies and tips for family game nights
• Order and delivery services for seamless shopping in Hyderabad or Nagpur
• User reviews and leaderboards for regional tournaments
• Community groups on Telegram and WhatsApp for strategy discussions

3.2 Service Commitment

We are dedicated to delivering an exceptional experience:

• Accurate game and event details for informed choices
• High-quality service for users in Delhi, Chennai, and beyond
• Timely updates on orders, events, or festive promotions
• Responsive support for inquiries from Ahmedabad to Imphal
• Efficient handling of returns or exchanges per our policies
• Optimized access for low-bandwidth areas like rural Rajasthan

From browsing in Surat to joining a tournament in Guwahati, we strive to make every interaction a delightful part of your gaming journey.

4. Your Responsibilities

As a GameGully user, you agree to:

• Provide accurate information for orders and account creation
• Keep your account credentials confidential
• Use our services in compliance with Indian laws
• Respect intellectual property of GameGully and game publishers
• Engage respectfully with our team and community
• Report suspicious activity to protect our platform
• Follow event guidelines for game nights or tournaments

Non-compliance may lead to account suspension, ensuring a safe environment for gamers in Mumbai, Bengaluru, and beyond.

5. Intellectual Property

GameGully’s intellectual property powers our unique platform:

• Ownership of website, app, and original content like blogs and tutorials
• Limited license for personal use of our platform
• Protection of user-generated content, like reviews, under our privacy policy
• Licensing agreements with publishers for authentic games
• Prohibition of unauthorized use or reproduction of our content
• Protection of culturally inspired designs, like Diwali-themed game bundles

Whether in Delhi or Kochi, we encourage enjoying our platform while respecting the creative work of GameGully and our partners.

6. Order and Delivery Terms

Our order and delivery process ensures a seamless experience across India:

• Detailed descriptions for games like Azul or Ticket to Ride
• Reliable delivery to Chennai, Pune, or rural areas
• Transparent order tracking updates
• Flexible return/exchange policies for defective items
• Special promotions, like Holi or Independence Day bundles
• Timely delivery coordination for events or orders

We partner with trusted logistics providers to deliver games safely to Kolkata, Nagpur, or anywhere in India.

7. Limitation of Liability

GameGully’s liability is limited to:

• Issues directly caused by our platform’s negligence
• Claims related to defective or incorrect products
• Claims filed within legal timeframes in India
• Issues covered by our support policies
• Delays due to external factors, like weather in monsoon season

We are not responsible for indirect issues, ensuring fairness for users in Ahmedabad, Imphal, and beyond.

8. Dispute Resolution

We aim to resolve disputes fairly for our community across India:

• Informal resolution via our support team
• Mediation for escalated concerns
• Arbitration per Indian laws, if needed
• Jurisdiction in Pune, Maharashtra, for legal proceedings
• Clear guidelines for submitting complaints
• Dedicated support for users in Delhi or Chennai

Contact us from any city to resolve concerns and maintain a positive gaming experience.

9. Changes to Services

GameGully reserves the right to:

• Modify or discontinue services with notice
• Update game catalogs or event offerings
• Introduce features, like multilingual support for Hindi or Tamil
• Adjust promotions, like festive game bundles
• Revise terms to reflect regulatory changes
• Update leaderboards or tournament formats

We’ll notify users in Bengaluru, Hyderabad, or rural areas via email, app, or community groups.

10. Termination of Services

We may suspend or terminate access for:

• Violation of these Terms and Conditions
• Fraudulent or unauthorized activity
• Illegal use of our platform
• Breach of privacy or intellectual property policies
• Inappropriate conduct in community groups or events
• Repeated failure to follow event guidelines

We aim to maintain a safe and welcoming platform for gamers in Pune, Jaipur, and across India.

11. Contact Us

For questions about these Terms and Conditions, contact our support team:

• Email: contact@gamegully.com
• Phone: +91 759 0743321
• Address: Yash Plaza, Varachha Main Rd, Ramdarshan Society, Varachha, Surat, Gujarat, India

From Kolkata to Imphal, we’re here to assist with any questions or concerns.