Contact Us

Privacy Policy

Last updated: June 2, 2025

1. Welcome to GameGully's Privacy Commitment

At GameGully, we're passionate about uniting board game enthusiasts across India, from Mumbai to Guwahati. As the premier platform for tabletop gaming, we offer a curated selection of games—from classics like chess and Ludo to modern strategy titles like Catan, Dixit, and Azul. We're committed to protecting your personal information as you explore our catalog, join community events, or learn game strategies in cities like Delhi, Bengaluru, and Chennai.

Whether you're browsing in Hyderabad, attending a gaming night in Kolkata, or connecting with our 300,000+ strong community in Pune, we ensure transparency and security in every interaction. This policy applies to all users of our website, mobile app, and services, optimized for India's diverse regions, including rural areas with slower internet.

2. Our Commitment to Data Protection

GameGully adheres to robust data protection standards to keep your information safe, whether you're in Ahmedabad or Imphal. We comply with:

  • Information Technology Act, 2000 (India)
  • Digital Personal Data Protection Act, 2023 (DPDP Act)
  • General Data Protection Regulation (GDPR) for users accessing from the EU
  • Regional privacy regulations across India

Our team, with support from experts in cities like Jaipur and Kochi, uses advanced encryption, regular audits, and localized solutions to ensure your data is secure, whether you're joining a Diwali-themed game event or browsing in Bhopal.

3. Information We Collect

3.1 Personal Information

To deliver a personalized gaming experience, we may collect:

  • Full name and contact details for deliveries in Mumbai or Chennai
  • Email address for order confirmations and community updates
  • Phone number for support or event coordination
  • Shipping address for delivering games to Bengaluru or Delhi
  • Preferences, such as favorite games or event interests
  • Feedback, reviews, or strategy tips shared on our platform
  • Event registrations for game nights in Pune or tournaments in Kolkata
  • Community group memberships (e.g., Telegram or WhatsApp groups for strategy discussions)

3.2 Technical Information

To optimize your experience, we automatically collect:

  • IP address to enhance site performance
  • Browser type and version for seamless access
  • Device details for app compatibility
  • Geolocation (with consent) for local event suggestions in Hyderabad or Jaipur
  • Usage patterns, like browsing history or game preferences
  • Cookies to personalize your experience
  • Performance data to optimize for slower connections in rural India

4. How We Use Your Information

We use your data to foster a vibrant gaming community across India:

  • Processing and delivering orders to Surat or Guwahati
  • Connecting you with gamers in Chennai or Bhopal via community groups
  • Sending updates on new games, Holi events, or local tournaments
  • Recommending games like Ticket to Ride based on your interests
  • Enhancing our platform for users in Mumbai, Delhi, or rural areas
  • Securing your account and community interactions
  • Complying with Indian legal requirements
  • Managing leaderboards for regional tournaments in Kolkata or Pune

For instance, if you're in Bengaluru and enjoy cooperative games, we might suggest Pandemic or invite you to a local game night during the Ganesh Chaturthi festival.

5. Data Security

We implement cutting-edge security measures tailored for India:

  • SSL/TLS encryption for secure data transmission
  • Secure cloud storage with trusted providers
  • Regular audits to address vulnerabilities
  • Multi-factor authentication for account protection
  • Team training on data protection in cities like Kochi and Nagpur
  • Real-time threat monitoring
  • Regular backups to ensure service continuity
  • Optimized security for low-bandwidth areas like rural Rajasthan

Whether you're in Jaipur or Imphal, your data is safeguarded with the highest standards.

6. Your Rights and Choices

As part of our GameGully community, you have the following rights:

  • Access your stored personal data
  • Correct inaccurate or incomplete data
  • Request data deletion, subject to legal obligations
  • Opt out of promotional or event notifications
  • Request data portability to another service
  • Withdraw consent for data processing
  • Restrict specific data processing
  • Request clarification on data usage

Contact us from Delhi, Surat, or anywhere in India, and we'll assist you in exercising these rights.

7. Third-Party Services

We collaborate with trusted partners to enhance your experience:

  • Delivery services for orders to Mumbai or Chennai
  • Analytics to improve platform functionality
  • Notification services for updates and events
  • Secure cloud storage for user data
  • Support tools for users in Hyderabad or Ahmedabad
  • Mapping for local events in Kolkata or Pune
  • Community platforms like Telegram and WhatsApp

All partners are vetted to comply with India's DPDP Act and our privacy standards.

8. International Data Transfers

For users outside India or services requiring global collaboration:

  • Compliance with India's DPDP Act
  • Robust safeguards for data transfers
  • Data transfer agreements with partners
  • Protection of your rights during transfers
  • End-to-end encryption for all data
  • Collaboration with global game publishers

Your data remains secure, whether you're in Bengaluru or accessing GameGully internationally.

9. Children's Privacy

GameGully welcomes players of all ages, but users under 18 need parental consent. We do not knowingly collect data from minors without verified permission. Parents in Mumbai or Delhi can contact us to manage their child's account or event participation.

For family game nights in Chennai or Jaipur, we encourage parental supervision to ensure a safe and enjoyable experience during events like Holi game tournaments.

10. Updates to Our Privacy Policy

We may update this policy to reflect platform changes or Indian regulations. You'll be notified via:

  • Emails to users in Hyderabad or Kolkata
  • In-app alerts for mobile users
  • Website announcements
  • Social media updates for communities in Pune or Surat
  • Community group notifications on Telegram or WhatsApp

Check our website for the latest policy, updated as of June 2, 2025.

11. Contact Us

Reach our Data Protection Officer for privacy concerns:

From Bengaluru to Imphal, our team is here to support your privacy needs.